Bury, BL9
4.8/5, 157 reviews
93% recommended
95% sales valuation accuracy
98% sales fee satisfaction
83% lettings valuation accuracy
93% lettings fee satisfaction



Property Features

Miller Metcalfe Estate Agents is one of the largest independent estate agents in the North West, established in 1891. We provide a broad range of services including Sales, Lettings, Prestige, Auction, Commercial, Conveyancing, Land & New Homes, Financial Services and Surveys. Miller Metcalfe have extensive understanding of your district whether you live ... show more Miller Metcalfe Estate Agents is one of the largest independent estate agents in the North West, established in 1891. We provide a broad range of services including Sales, Lettings, Prestige, Auction, Commercial, Conveyancing, Land & New Homes, Financial Services and Surveys. Miller Metcalfe have extensive understanding of your district whether you live in Altrincham, Blackburn, Bolton, Bury, Burnley, Chorley, Culcheth, Farnworth, Harwood, Hindley, Horwich, Manchester, Oldham, Ribble Valley, Rochdale, Salford City, Stockport, Tameside, Trafford, Warrington, Wigan, Westhoughton or Worsley, with all of our team living and working in your area. Miller Metcalfe advertise on over 35 property portals. Our vibrant estate agents offer personalised packages to suit you. Your personal marketing package is designed to achieve the best possible price for your home. With an extensive database of potential purchasers looking for properties to buy in Bury you can rest assured that your property is in safe hands.
Estate Agents in Bolton - Miller Metcalfe

Opening Hours
Address

Miller Metcalfe
9-11 Market Street
Bury
Lancashire
BL9 0AH
0161 358 0910

Performance statistics
Services Valuation Accuracy Fees Satisfaction Min Price of property reviewed Max Price of property reviewed
Sales 95% 98% £61,500 £1,315,000
Lettings 83% 93% £425 £1,200
Review statistics
From Landlords From Tenants From Vendors From Buyers Other
4 2 8 1 78 3 53 4 3 1
Areas covered
  • BL0
  • Ramsbottom
  • BL8
  • Bury
  • BL9
  • Bury
  • M26
  • Radcliffe
  • M45
  • Whitefield
  • BB4
  • Blackburn
Services offered
  • Sales
  • Lettings
  • Block Management
  • Surveys
  • Conveyancing
  • Mortgage Advice
  • Home Builder
Members of
NAEA ARLA DPS My deposits scheme Move With Us
Latest Properties

No Properties

Images & Videos

“We all understand moving house is stressful. It's been our ......”

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Feb 20,2017
Minithumbup
By: 'Mick'
Feb 20,2017
0 people found
this helpful
We all understand moving house is stressful. It's been our pleasure dealing with Karen. Karen has been extremely professional, polite, curtios and answered all our quires ificiantly....
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N/A
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“Professional service from the first telephone enquiry, photographer, sale brochure ......”

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Feb 02,2017
Minithumbup
By: 'Christine'
Feb 02,2017
1 people found
this helpful
Professional service from the first telephone enquiry, photographer, sale brochure and all members of staff. Not having sold a house for about 20 years, Karen guided us through the process. The first agreed sale didn't happen as the chain collapsed but Miller Metcalfe arranged plenty subsequent ...
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“Thank you for the assistance in our recent property purchase.......”

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Jan 31,2017
Minithumbup
Beverley
By: 'Rob'
Jan 31,2017
0 people found
this helpful
Thank you for the assistance in our recent property purchase. Friendly staff and efficiency helped to ease the process. Bev and Karen, thanks again. Regards Rob Ferguson...
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N/A
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“A big thanks to all the staff at the Bury ......”

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Jan 03,2017
Minithumbup
By: 'Steve'
Jan 03,2017
1 people found
this helpful
A big thanks to all the staff at the Bury branch but in particular to Karen for all her help. She kept us updated throughout during the selling period and then as the sale went through. Her experience shone through as he managed to keep ...
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“From not planning on moving to a moving day within ......”

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Dec 17,2016
Minithumbup
By: 'Laurie'
Dec 17,2016
1 people found
this helpful
From not planning on moving to a moving day within a couple of months... a friendly and helpful team helped us do it! Ashley invested time and efficiency into selling our house and Karen made sure the sale went smoothly as well as negotiating buying ...
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Was this helpful? Yes
By: Jess
Dec 19, 2016
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Hi Laurie. Thank you for choosing Miller Metcalfe and for recommending us to a friend! Merry Christmas and all the best in your new home! :) Jess ...

“We want to say thank you to Karen for all ......”

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Dec 10,2016
Minithumbup
By: 'Paul'
Dec 10,2016
0 people found
this helpful
We want to say thank you to Karen for all her help, advice and due diligence during our home purchase. In this day and age it is reassuring to know that honesty, integrity, knowledge and friendliness are still the hallmarks of doing professional business. Her ...
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Comment on agent fees
Due to the high standard of service we received, they appear to be very reasonable.
Was this helpful? Yes
By: Jess
Dec 12, 2016
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Hi Paul & Sylvia, thank you for this lovely review of Karen and the team. Merry Christmas and all the best in your new home. Jess ...

“As a buyer, not a seller we dealt with Miller ......”

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Dec 08,2016
Minithumbup
Caroline
By: 'Nick'
Dec 08,2016
0 people found
this helpful
As a buyer, not a seller we dealt with Miller Metcalfe in Bury. Karen was our prime contact and was always professional, very friendly, and responsive; a pleasure to deal with whether the news was good or bad. The purchase was not without a challenge ...
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Was this helpful? Yes
By: Jessica
Dec 08, 2016
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Hi Nick. Thank you for this lovely review of Karen and the team. All the best in your new home. Jess ...

“Massive thank you to Beverley. She sold our house in 2 ......”

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Dec 05,2016
Minithumbup
Beverley
By: 'Russell'
Dec 05,2016
0 people found
this helpful
Massive thank you to Beverley. She sold our house in 2 weeks and we got the full asking price. Once sold the sales progression was seamless and Bev kept us upto speed with everything all the way to the end. I would definitely use Miller Metcalfe ...
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Comment on agent fees
Good
Was this helpful? Yes
By: Jessica
Dec 05, 2016
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Russell, thank you for this review of Beverley and the team at Bury, and thanks for choosing Miller Metcalfe. Best wishes, Jess ...

“We instructed Miller Metcalfe because we wanted a professional service ......”

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Nov 24,2016
Minithumbup
By: 'Neil'
Nov 24,2016
0 people found
this helpful
We instructed Miller Metcalfe because we wanted a professional service from a local company with knowledgeable friendly staff. And that's what we got, a great service from Sam, Caroline and Karen the who managed and looked after us all through our sale. Karen kept me ...
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Comment on agent fees
They are competitive and "You get what you pay for"
Was this helpful? Yes

“Very helpfull so far, rented a property for not too ......”

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Nov 12,2016
Minithumbup
By: 'Joshua'
Nov 12,2016
0 people found
this helpful
Very helpfull so far, rented a property for not too long now and have had no issues and great customer service...
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Comment on agent fees
Reasonable
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“I purchased a property through miller metcalfe- the intial estate ......”

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Oct 26,2016
Minithumbdown
By: 'T'
Oct 26,2016
0 people found
this helpful
I purchased a property through miller metcalfe- the intial estate agent who showed me round the property was polite and friendly. It did at times seem to take an age for the telephones to be answered at the offices when I called but staff were ...
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“Emma was helpful and honest from the start of our ......”

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Oct 23,2016
Minithumbup
By: 'Kerrie'
Oct 23,2016
0 people found
this helpful
Emma was helpful and honest from the start of our rental application. The timescale she specified was accurate and she has been helpful with any queries we have had. Out of the estate agents we had be to for a rental property, Miller Metcalfe have ...
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Comment on agent fees
The fees we paid were less than other agents we had been to. No additional fees to those advertised. We were told upfront what the fees were going to be before applying for the property.
Was this helpful? Yes
By: Andrea
Oct 26, 2016
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Hello, Thank you for you recent review. We delighted to have received your feedback and of you r experience with Miller Metcalfe. I shall be only too pleased to pass on your comments to Emma. We hope to be of service again to you in the future. Kind regards Andrea ...

“Before meeting Emma I'd been searching for a dog friendly ......”

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Oct 10,2016
Minithumbup
Caroline
By: 'Jamie'
Oct 10,2016
0 people found
this helpful
Before meeting Emma I'd been searching for a dog friendly house for about 6 months... But within a month of meeting her I was in a lovely new home. From first meet, to moving in, Emma kept me up to date with how things were progressing ...
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Comment on agent fees
ok!
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“Sam valued our property and assured us throughout, photographs were ......”

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Sep 30,2016
Minithumbup
Beverley
By: 'Anna'
Sep 30,2016
0 people found
this helpful
Sam valued our property and assured us throughout, photographs were superb, we sold our property in 4 days. We also bought our new house through Miller Metcalfe, Bev was professional when we were negotiating on the sale and purchase and always returned queries promptly. Many Thanks...
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Comment on agent fees
Competitive
Was this helpful? Yes
By: andrea
Oct 03, 2016
View all comments (1)
Thank you for your feedback it was our pleasure to be able to assist you. I will forward your comments onto the team and we are thrilled for you, that you sold your property so quickly. Kind Regards Andrea ...

“Excellent service from the start right the way through to ......”

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Sep 26,2016
Minithumbup
Caroline
By: 'Lee'
Sep 26,2016
0 people found
this helpful
Excellent service from the start right the way through to the completion date. Information received when viewings had been arranged with feedback afterwards. A buyer was located very quickly and the process was handled very professionally throughout....
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Comment on agent fees
The fees where reasonable and I felt that I received value for money.
Was this helpful? Yes

“We cannot praise Bev enough for her expertise and extreme ......”

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Sep 12,2016
Minithumbup
Beverley
By: 'Mr'
Sep 12,2016
0 people found
this helpful
We cannot praise Bev enough for her expertise and extreme patience during quite a challenging sale. Her positive attitude and professionalism have helped guide us through the sale of our family home of nearly 50 years. Bev and her team have worked tirelessly to keep the ...
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Comment on agent fees
Reasonable fees
Was this helpful? Yes
By: Amy
Sep 13, 2016
View all comments (1)
Hello Mr and Mrs Rigby, We are glad to hear Bev and the team worked hard towards completing your sale and worked in a professional and calming manner at all times. I will pass all feedback forward. Thank you for choosing Miller Metcalfe, Amy ...

“Would like to say a huge Thankyou to Bev for ......”

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Sep 09,2016
Minithumbup
Beverley
By: 'Louise'
Sep 09,2016
0 people found
this helpful
Would like to say a huge Thankyou to Bev for everything she did to ensure our sale went through. It has been a stressful few months but Bev was fantastic, she was professional & prompt at responding to our enquiries and generally to lovely to talk ...
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Comment on agent fees
Fair price
Was this helpful? Yes
By: Amy
Sep 09, 2016
View all comments (1)
Hello Louise and Karl Dalton, Thank you for your comments regarding the service you received from Beverley and the team, We value all feedback that is given from our customers and will be delighted to pass this on. We wish you all the best in your future, Thank you for choosing Miller Metcalfe. Amy ...

“Very professional service from both Ashley and Karen. Very prompt ......”

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Sep 08,2016
Minithumbup
By: 'Caron'
Sep 08,2016
0 people found
this helpful
Very professional service from both Ashley and Karen. Very prompt with responding to any queries. Excellent service overall. Keep up the good work....
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Comment on agent fees
You get what you pay for. Sold within the month so very happy.
Was this helpful? Yes
By: Amy
Sep 08, 2016
View all comments (1)
Hello Caron, Thank you for your amazing feedback regarding Ashley and Karen, We are please to here they dealt with your queries accordingly and exceeded your expectations in customer service. I will pass all feedback on to the team. Thank you for choosing Miller Metcalfe. Amy ...

“Very professional, all calls returned promptly, all queries quickly resolved, ......”

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Sep 07,2016
Minithumbup
By: 'Clive'
Sep 07,2016
0 people found
this helpful
Very professional, all calls returned promptly, all queries quickly resolved, has kept ourselves up-to date on all aspects of our sale. An asset to Miller Metcalfe...
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Comment on agent fees
House was sold within fourteen days so therefore the fees and service we have received are of the charges expected to pay
Was this helpful? Yes
By: Amy
Sep 07, 2016
View all comments (1)
Thank you Clive for the wonderful comments on one of our representatives. I will pass all comments on to Karen and the team. Thanks for choosing Miller Metcalfe, Amy. ...

“Sometimes selling a property is not plain sailing especially when ......”

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Sep 05,2016
Minithumbup
By: 'Robert'
Sep 05,2016
1 people found
this helpful
Sometimes selling a property is not plain sailing especially when buyers pull out and change their mind. This happened to several times, but the girls at Bury remained confident and assured me a serious buyer would emerge. It did and my property was sold. The ...
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Was this helpful? Yes
By: Amy
Sep 05, 2016
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Thank you for taking the time to leave such pleasant feedback Robert. I will pass your comments on to the Bury team, We have enjoyed selling your property and are very proud of the service we provide. Thanks for choosing Miller Metcalfe. Regards, Amy. ...

“After using 2 agents previously with no success I'm glad I ......”

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Aug 29,2016
Minithumbup
By: 'Darren'
Aug 29,2016
0 people found
this helpful
After using 2 agents previously with no success I'm glad I decided to give miller metcalfe the opportunity to sell my house. They were very proactive and professional, Ashley who dealt with the sale of the property was great to deal with, very personable, professional and ...
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Comment on agent fees
Standard fees
Was this helpful? Yes

“Decided to go with Miller Metcalfe after meeting Caroline for ......”

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Aug 29,2016
Minithumbup
Caroline
By: 'LM2016'
Aug 29,2016
0 people found
this helpful
Decided to go with Miller Metcalfe after meeting Caroline for the valuation. She was so enthusiastic and upbeat it was an easy choice. Property looked great online and would like to thank Caroline and Ashley for all their help in guiding us through our first ...
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Comment on agent fees
Competitive and well earned
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“Great service from the team at Bury. A few of ......”

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Aug 27,2016
Minithumbup
By: 'Leanne'
Aug 27,2016
1 people found
this helpful
Great service from the team at Bury. A few of the staff did deal with my sale including the manager Caroline. Well done guys for great service and constant communication whilst the sales was going through....
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Comment on agent fees
Good
Was this helpful? Yes

“Karen has been brilliant! very supportive, constantly in touch keeping ......”

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Aug 26,2016
Minithumbup
By: 'christine'
Aug 26,2016
0 people found
this helpful
Karen has been brilliant! very supportive, constantly in touch keeping me up to date, lovely warm personality! I have had lots of viewings and sold my house quickly, couldn't ask for a better result!...
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Was this helpful? Yes
By: Natasha
Aug 30, 2016
View all comments (1)
Thank you for taking the time to leave feedback Christine. I will pass your lovely comments on to Karen and the team. Thank you for choosing Miller Metcalfe. Natasha ...

“I spoke with numerous agents when I came to put ......”

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Jul 04,2016
Minithumbup
Caroline
By: 'Martin'
Jul 04,2016
1 people found
this helpful
I spoke with numerous agents when I came to put my property on the market. Caroline at the Bury branch stood head and shoulders above the other agents. She made her own time to come and see me for the initial free no obligation valuation ...
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Comment on agent fees
Caroline was openly honest about their fees not being the cheapest around - However, and I cannot stress this enough, ***cheapest doesn't mean they're good*** I feel I have got great value for money with the fees and that is what counts.
Was this helpful? Yes
By: Natasha
Jul 04, 2016
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Thank you Martin for taking the time to write such lovely feedback, it really is appreciated. I will pass this onto the Bury team, Thanks for choosing Miller Metcalfe, Kind regards, Natasha ...

“MM was the agent for my sale and purchase so ......”

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Jun 15,2016
Minithumbup
Beverley
Caroline
By: 'John'
Jun 15,2016
0 people found
this helpful
MM was the agent for my sale and purchase so I've experienced from both sides. Valuation was quickly arranged, Samantha was very professional and helpful. Photography followed the next day, very good service. First viewing the day after and sold for asking price. A few ...
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Comment on agent fees
Fees are average but I think they earned them!
Was this helpful? Yes
By: Natasha
Jun 15, 2016
View all comments (1)
Hello John. Thank you for taking the time to leave this great review and for choosing to sell and purchase through Miller Metcalfe. This is fantastic feedback and i will pass it onto the team. Thanks again for choosing Miller Metcalfe and we wish you the very best. ...

“I cannot thank Ashley and the team enough for their ......”

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Apr 14,2016
Minithumbup
By: 'Lizzie'
Apr 14,2016
3 people found
this helpful
I cannot thank Ashley and the team enough for their professionalism, helpfulness and friendliness when we were selling our house. We had probably the best house sale you could ask for, a full asking price offer at a first viewing and the sale going through ...
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Comment on agent fees
Good
Was this helpful? Yes
By: Jessica
Apr 14, 2016
View all comments (1)
Hi Lizzie. Thank you for choosing to sell with Miller Metcalfe and I am pleased you had a great experience with Ashley and the team at Bury. I am so pleased you will be using us for your rental property too. Have a great day! ...

“We purchased our new home through Miller Metcalfe. All the ......”

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Apr 06,2016
Minithumbup
By: 'Claire'
Apr 06,2016
2 people found
this helpful
We purchased our new home through Miller Metcalfe. All the staff were really helpful, in particular Ashley. Ashley kept me informed of the progress being made and was always able to deal with any query I had and responded very efficiently....
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Was this helpful? Yes
By: Jessica
Apr 06, 2016
View all comments (1)
Hi Claire. Thank you for this fantastic review of Ashley. On behalf of Miller Metcalfe and the Bury team we wish you all the best in your new home! Jess ...

“Ashley recently handled the sale of my property. I was ......”

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Apr 06,2016
Minithumbup
By: 'Mrs'
Apr 06,2016
2 people found
this helpful
Ashley recently handled the sale of my property. I was impressed with the way she explained each stage of the sale leaving me very little to query. She was always cheerful and a pleasure to deal with....
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By: Jessica
Apr 06, 2016
View all comments (1)
Hello Mrs Earnshaw, thank you for taking the time to leave this fantastic review of Ashley and the team, and for choosing to sell through Miller Metcalfe! Have a great day. ...

“The ladies in the office were very helpful with both ......”

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Apr 04,2016
Minithumbup
Caroline
By: 'Donna'
Apr 04,2016
1 people found
this helpful
The ladies in the office were very helpful with both our house sale and also with the purchase or our new home. They sold our house in 24 hours and made the process very easy, we highly recommend miller Metcalfe to anyone considering selling a property. ...
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Comment on agent fees
Very reasonable
Was this helpful? Yes
By: Jessica
Apr 05, 2016
View all comments (1)
Hi Donna. Thank you for choosing to sell and purchase through Miller Metcalfe and for taking the time to leave the girls at Bury this fantastic review. All the best in your new home! Jess ...
Staff picture Beverley
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Staff picture Caroline
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Staff picture Amy
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Vendor Fees

*Subject to property value and package chosen.

Landlord Fees

Our INTRODUCTION package is just £250.00 Plus VAT, please be aware that this amount will be required to be paid upfront prior to advertising.

Our comprehensive tenant find only package is just ONE MONTHS RENT Inc VAT. Subject to a minimum charge of £700.00 inc VAT.

Our comprehensive Rent Collection package is just ONE MONTHS RENT Inc VAT. Subject to a minimum charge of £650.00 inc VAT and then a monthly commission charge at 9.6% inc VAT each month of service.

Our Managed Tenancy package is just ONE MONTHS RENT Inc VAT. Subject to a minimum charge of £600.00 inc VAT and then a monthly commission charge at 12% inc VAT each month of service.

Tenant Fees

-Rent
-A refundable tenancy deposit capped at no more than 5 weeks’ rent where the total annual rent is less than £50,000, or 6 weeks’ rent where the total annual rent is £50,000 or above
-Payments associated with early termination of the tenancy, when requested by the tenant
-Payments capped at £50 (or reasonably incurred costs, if higher) for the variation, assignment or novation of a tenancy
-Payments in respect of utilities, communication services, TV licence and -Council Tax
-A default fee for late payment of rent and replacement of a lost key/security device giving access to the housing, where required under a tenancy agreement
Last updated at 26/02/2024, 12:08 PM by Danielle Orrell
Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.

Complaints Procedure

No procedure set.
Last updated at 9:37 AM 14/03/2024 by allAgents

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Miller Metcalfe

Branch - Bury, BL9